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Return Policy - 100% satisfaction guaranteed

All our products are backed with a no questions asked 30-day money-back return guarantee.

If you are not completely satisfied with your purchase within 30 days from date of purchase or receipt as a gift, you may return your purchase for a full refund of the purchase value. 

All we require is that the product is still brand new, never been used, and in the same original packaging and condition that you received it in.

Just email our customer service team at  info@masterpan.com with a copy of your invoice or receipt, picture of the packaging, and details on how you would like to receive your refund, and we will be happy to provide you with details on how to return your purchase.

For any non-defective returns you will need to pay for any shipping cost back to us.  You must pay for shipping and shipping costs are non-refundable.

Have any questions not answered here please just email us at info@masterpan.com. We are always happy to answer any of your questions. 

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