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Return Policy

100% satisfaction guaranteed

 

All our products are backed with a no questions asked 365-day return guarantee.

If you are not completely satisfied with your purchase within one year from date of purchase or receipt as a gift, you may return your purchase for a full refund of the merchandise value when purchased.

All we require is that the product is still brand new, never been used, and in the same original packaging and condition that you received it in.

Just email our customer service team at warranty@masterpan.com and we will be happy to provide you an RMA ( Return Merchandise authorization ) number and instructions on how to send it back to us. All you need to do is pay for any shipping cost back to us.