All products bought directly from Masterpan Inc. on www.masterpan.com are backed with a 30-day money-back return guarantee. If your purchase was from one of our re-sellers then you will need to contact them directly to refund your purchase or file a claim of any sort with them based on their own return policies. Shipping cost are not covered on any returns. 

All orders will be charged in US$. If the currency converter has been selected to display in a currency other than US$ then be aware that the price shown might not be the same price charged to your credit card or Paypal account. Therefore due to exchange rate fluctuations and any fees and charges determined by your credit card company, Paypal or the payment provider you choose, the final amount charged to your card can not be predetermined if your card is not US$ denominated.